Danielle, I just received the binder you sent me with all the insurance coverages categorized and indexed. It was all together and beautifully formatted. To date, I have not yet had a broker do this for me, let alone without me asking. I usually have to pry it out of them and/or have my Finance team start running though boxes/old records to create a well-documented filing. I opened up the box and started smiling from ear to ear. I just wanted to take a few second to say thank you and to say I am impressed. Please feel free to share this communication with your office.”

Sean Larkin, CPA, CFO, Logic Supply, Inc.

Bill/Janet, Thank you for your efforts and, per usual, clear understanding of SRM’s needs. Your level of service is second to none!”

Mark, Southern Ready Mix

Steve, I wanted to thank you again for your help in getting everything taken care of for us with regard to the car. I appreciate you going above and beyond on this one. I know you came in on your day off to do this.”

Jon Wasserman Associate Director of Finance and Operations, The Rivers School

At the condo expo John bumped into a Property Manager who went on and on about how great Doreen is.”

Thank you, Janet, for you kindness, personal attention, and professionalism in addressing my concerns. You are a credit to your agency and, especially, to its customers”


Hi Barbara, just wanted to say thank you for your help! Nice to know customer service is alive and well! Thanks again”


Hi Debbie

I was bragging about you this morning to my dad, who is in need of a personal auto policy and also might be persuaded to switch his Chubb homeowners so that you can do the same liability-coordination magic that you did for me…”


Dear Anna Marie

Thank you. You are the most efficient, professional, and friendly agent I have ever encountered”


Hi David. I just want to let you know that Tim did a great job working with the City’s engineer regarding the flood insurance. Tim does have an incredible amount of knowledge on the flood insurance. If this insurance thing doesn’t work out, he should go work for NFIP”